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  • Writer's pictureFallon King

Traveling With Hearing, Vision, and/or Mobility Restrictions

1. Your Upaway Team Is Here 24/7 So You Don’t Have to Connect the Dots and Research on Your Own.

Accessibility travel tips are always complimentary - so you can travel easily and with peace of mind.

Our team will arrange custom accommodations and ensure a supported end-to-end trip by working directly with suppliers ahead of and during your travel. We'll ensure there are ADA-accessible accommodations at every touchpoint.

Photo by Kampus Production

2. Many (But Not All) Buses and Public Transit in Large Cities Are Equipped for Wheelchairs and Scooters.

You can Google the destination plus "accessibility" to get all the details on accessible routes or stations.

Alternatively, you can find this information directly within your Upaway app and our team can confirm accessibility at every part throughout your trip.

Photo by Shutterstock

3: ‘TSA Cares’ Can Help You Navigate the Security Screening Process.

If you're traveling within the United States, TSA Cares offers support for many passengers, including those with service animals, mobility aids, or medication.

Photo by Connor Danylenko

4: Go With Wheelchair-Accessible Rideshare.

First: Accessible rideshares should and need to be available in all markets – let's start there. Today this isn't the case, but you can find UberWav and WAV Rides on Lyft.



  • Toronto


  • Boston

  • Chicago

  • London

  • Los Angeles

  • New York

  • Philadelphia

  • San Francisco

  • Toronto

  • Washington DC.



  • Toronto, ON


  • Boston, MA

  • Chicago, IL

  • Dallas, TX

  • Los Angeles, CA

  • New York City, NY

  • Philadelphia, PA

  • Phoenix, AZ

  • Portland, OR

  • San Francisco, CA

5: Know Your Rights – And Exercise Them.

Passengers with different capabilities are entitled to certain accommodations, free of charge, under the Air Carrier Access Act (ACAA). The USDOT’s guide includes best practices for both airline personnel and the traveling public.

6. Looking For More Tips – Or Need Trip Support?

Send us a message in your app 24/7 for real-time, unbundled trip support from industry-certified travel advisors: no matter how or from where you purchased.

Get started for free. (Yes, really!)

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